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Service & Support

Constantly improving your system availability, performance and quality

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Get to know our Service Program!

Our handling systems already installed?

Then that is just the beginning. Our service approach is based on five building blocks: spare parts, training, inspection, preventive maintenance and remote emergency support. With one main goal: deliver the necessary means, methods and knowledge to move your business. As in all our dealings, we constantly work on satisfying our customers.

Our building blocks

Spare parts

We offer a wide range of spare parts to meet all your needs.

Inspection

Inspections by our service technicians give insight into the condition of your handling systems.

Preventive maintenance

We keep your equipment in excellent condition for optimal performance.

Emergency support

Our remote support hotline is available for technical support.

Training

We organise training for machine operators and technicians to maximise the output of the machine and to keep the operational costs down.

We work smart: remote AR-tool!

Need support? For example in case of a machine breakdown or to guarantee a smooth production start-up?

Then benefit from our Augmented Reality platform. We’re only one call away! We provide you with a unique link on your smart device to get in touch. Once connected, we see what you see. By using voice and screen pointers, our technicians and engineers can get you back on track. This way you keep your machine uptime high!

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