Join our team: Service Manager (Tilburg) - Lan Handling

MBO or HBO study

>5 years

work experience and affinity with a technical environment

Experience in

the machine building or packaging industry is a plus

Fluent in

both Dutch and English. A second foreign language (German or French) is preferred

MBO or HBO study

Degree in business administration or commercial management

Experience in

the machine building or packaging industry is a plus

>5 years

work experience and affinity with a technical environment

Fluent in

both Dutch and English. A second foreign language (German or French) is preferred

Your day as Service Manager?

Can’t really tie that down. One moment you are coordinating a service request for the upgrade of a pouch handling system, the next moment you have a customer on the phone. After carrying out regular maintenance, the line breaks down and he urgently needs remote support to get it up and running again. You fix the right people for the job!

As a Service Manager you are the internal and external point of contact for service issues. You analyze customer needs, consult with the technical support team about the right solution and check whether the customer is indeed satisfied with our advice.

Fortunately, you are not alone. Together with your service colleagues, you make improvement proposals to increase the service level and efficiency. You are bursting with ideas to expand our service portfolio.

Presentation skills? You are happy to show them! Tomorrow you will travel to a customer in Hungary to discuss the Lan service program with the local service and maintenance team. In this way you contribute to customer satisfaction and service growth.

We offer

A completely new supermarket experience. Huh, what?! Really.

Once you start working at Lan Handling, shopping will never be the same again. From that day on, you will turn over all the pouches, cans and jars you see.

You’ll find yourself always checking: yes! we also handle this product with our machines! But that’s not all of course:

A working environment full of opportunities to develop further. Good idea? Any training wishes? Discuss it with your manager and get started.
A nice working environment. With good coffee.
In addition to 25 vacation days, you also get 13 days paid leave. So you have enough time to do fun things in addition to your work.
8% holiday allowance.
Flexible working hours, so that you can make time for sports, hobbies or just to take your children to school in the morning.
An annual profit-sharing benefit. Because we feel that we do it together and everyone contributes to a positive result for the organisation, you also benefit from a financially successful year.
Good travel expenses.
Join us for a quad ride, visit the Trappist monastery or shine during one of the other fun activities organised by colleagues.
Tasty treats when someone’s birthday … or when we have sold a cool project again!